Here to help
How can we help?
Choose the closest topic and email the Caduo team. Include your account email and a short description, but never send passwords, Apple keys, patient data, or financial details.
Account & login
Help signing in, updating your email, or accessing your account.
admin@psychtrack.com.au↗Safety concern
Report threatening, abusive, deceptive, or otherwise unsafe conduct.
admin@psychtrack.com.au↗Privacy request
Ask to access, correct, delete, or understand personal information we hold.
admin@psychtrack.com.au↗Billing & subscription
For App Store charges, subscription status, or feature access.
admin@psychtrack.com.auQuick answers
Frequently asked questions
Who is Caduo for?
Caduo is an 18+ dating app designed around the realities of healthcare work. It welcomes medical, nursing, allied health, and other healthcare professionals and trainees.
Is Caduo available yet?
Caduo is being prepared for iPhone launch in Australia. Email admin@psychtrack.com.au to join the early-access list.
How do I report or block someone?
Open their profile or conversation, choose the options menu, then select Report or Block. For urgent concerns, see the Safety and Moderation Policy.
How do I delete my account?
Use Settings → Account → Delete account in the app. If you cannot access the app, follow the instructions on the account deletion page.
How quickly will Caduo reply?
Safety and account-access issues are prioritised. If anyone is in immediate danger, call 000 rather than waiting for an email response.